Policy for the Rigging Shoppe Limited Web Site
- At The Rigging Shoppe.com we want our customers to be satisfied with their purchase.
- We offer a money back guarantee on your purchase if you are not entirely satisfied.
- You may return the product to us within 30 days of the invoice date and we will gladly refund the purchase price of the product (not including shipping charges).
- Most special order items cannot be returned, or may be subject to a restocking fee. Contact us for further information.
- Items cut to order such as rope are not refundable unless defective.
- To get instructions on returning merchandise you must send an email message to Customer Service and you will receive an email reply containing instructions. Please include your name, phone number, and item(s) you wish to return. As well as the reason for return.